BlissBathCo Shipping Policy
At BlissBathCo, we strive to ensure that your shopping experience is seamless from start to finish. Below are the details of our shipping policies to help you know what to expect when placing an order with us.
1. Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has shipped.
- If we are experiencing a high volume of orders, processing times may be delayed by a few days. We will notify you of any significant delays.
2. Shipping Rates & Delivery Times
- Domestic Shipping (within [Country]):
- Standard Shipping: [Cost] (Estimated delivery time: 3-7 business days)
- Expedited Shipping: [Cost] (Estimated delivery time: 1-3 business days)
- International Shipping:
- International shipping rates vary based on destination. Shipping options and fees will be calculated at checkout.
- Delivery times vary by location but typically range from 7-30 business days.
3. Free Shipping
We offer free standard shipping on all orders over [Amount] within [Country]. Free shipping is automatically applied at checkout.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on our carrier’s website and monitor its progress.
5. Shipping Delays
BlissBathCo is not responsible for delays caused by shipping carriers, especially during busy seasons, customs delays, or natural events. We will do our best to notify you of any known delays on our end.
6. International Customs & Duties
- International orders may be subject to customs duties, taxes, and fees determined by the destination country. These charges are not included in our shipping fees and are the customer’s responsibility.
- BlissBathCo is not responsible for delays due to customs clearance.
7. Incorrect Shipping Information
Please ensure that all shipping information is correct before submitting your order. If you realize there is an error, please contact us immediately at [email address]. Once an order has been shipped, we cannot make changes to the address.
8. Lost or Stolen Packages
BlissBathCo is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. We recommend tracking your package closely and ensuring someone is available to receive it.
9. Missing or Damaged Orders
If your order arrives damaged or items are missing, please contact us at blissbathcohelp@gmail.com within 7 days of receiving your package. Be sure to include your order number and any relevant photos of the damage, and we’ll work with you to resolve the issue.
10. Contact Us
For any shipping-related questions or concerns, please contact our customer service team at blissbathcohelp@gmail.com, and we’ll be happy to assist you.