Refund and Returns Policy

BlissBathCo Refund Policy :

At BlissBathCo, your satisfaction is our top priority! If you’re not completely happy with your candle purchase, we’re here to help. Please review our policy below:

Returns

• You have 30 days from the date of purchase to request a return.
• To be eligible for a return, your candle must be unused, in its original packaging, and in the same condition that you received it.
• Sale items are non-refundable unless they arrive damaged or defective.

Refunds

• Once we receive your returned candle, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

• If your candle arrives damaged or defective, we offer an exchange. Please contact us at blissbathcohelp@gmail.com within 7 days of receiving your order, and we will send you a replacement at no additional cost.

Non-Returnable Items

• Custom or personalized candles.
• Gift cards.

Shipping

• Return shipping costs are the responsibility of the customer unless the return is due to a damaged or defective item.
• If you’re shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance.

Contact Us

If you have any questions regarding your return or refund, feel free to reach out to our customer service team at blissbathcohelp@gmail.com.